Public administrative service center to operate from December 31
VGP - The Ha Noi municipal People's Council approved a plan to establish a public administrative service center for organizations and individuals to store information and electronic data related to administrative transactions for public services.
The public administrative service center is schueduled to be operational from December 31, 2024
This initiative is part of a broader plan to restructure administrative procedures and improve the Administrative Procedure Information System for the period 2024-2025 which was approved by the municipal People's Committee.
The system is scheduled to be completed by December 31, 2024.
Under this plan, residents will be able to upload their digitized documents to the electronic data repository, which will be integrated with the National Public Service Portal and the Document Management System to facilitate data extraction for administrative processes in electronic format.
In addition, the Administrative Procedures Information System will be linked to the National Population Database and business management systems, as well as various ministries and agencies.
Ha Noi will expand the use of mobile applications to provide online public services, incorporating features such as cashless payment options, progress tracking for application processing, and QR codes for administrative results.
The project targets to reduce in-person visits, minimize documentation requirements, and reduce the manual processing of administrative procedures by government agencies.
Ha Noi has offered 1,191 out of 1,885 administrative procedures online, including 318 fully online and 872 partially. Among them, 165 full online services and 727 partial online services have been integrated into the National Public Service Portal./.
