VGP - As of September, 8 of the 15 goals of the Resolution No.18-NQ/TU on digital transformation, building a smart Ha Noi city by 2025 with a vision to 2030 have been completed, accounting for over 50 percent," Nguyen Viet Hung, Director of the city's Department of Information and Communications said.
Nguyen Viet Hung, Director of the city's Department of Information and Communications
Many positive results
The resolution regulates 15 digital transformation goals by the end of 2025 for Ha Noi to become a smart city based on three main pillars: digital government, digital economy, and digital society.
By 2025, Ha Noi is expected to lead ASEAN in data science and artificial intelligence, with all government processes fully accessible online in the fourth stage of the four-stage system, including through mobile devices.
The capital expects full connectivity and data sharing between specialized and national databases on population, land, business registration, finance and insurance.
It aims to achieve a digital economy share of around 30 percent of GDP by 2025. The target for labor productivity growth is set between 7 percent and 7.5 percent. In addition, Ha Noi aims to build a robust innovation start-up ecosystem in the country.
Mr. Nguyen said that Ha Noi's digital transformation is moving very fast.
"Departments, sectors and districts have many initiatives that contribute to the city's digital transformation in all three pillars: building a digital government, promoting the digital economy, and developing and fostering a digital society and digital citizens. In order to support the operation of all the city's public services and applications according to the pillars of the digital economy and digital society, he said Ha Noi plans to develop digital infrastructure and build the municipal CLOUD network, an exclusive cloud infrastructure dedicated to the city.
"Ha Noi's leaders also emphasized the need to create an enabling environment that encourages businesses to operate digitally and facilitates the creation of successful digital products," Hung said.
This includes encouraging the involvement of major technology companies and other investors in deploying smart technology solutions, such as artificial intelligence and data analytics, to address the city's fundamental challenges.
As the administrative center of the country, Ha Noi has always identified digital transformation as a top priority to support management and resolve procedures for people and businesses. The city government has been actively exploring ways to implement its digitalization plan and has made remarkable progress.
Ha Noi is the first subnational entity to issue a resolution waiving fees for online public services until 2025.
For the first time, the city's leaders have fully authorized digital signatures on the shared document management software system. All city offices prioritize conducting transactions in the online environment.
Seven municipal information databases and 14 national information databases have been connected to Ha Noi's local government service platform.
In June 2024, the capital launched a series of information systems and applications for citizens and businesses, most notably the Digital Capital Citizen Application (iHaNoi), which puts people and businesses at the center of services and improves communication between the city government and citizens.
In the transportation sector, Ha Noi has installed GPS devices on buses to monitor the operation of the city's bus system. Radio Frequency Identification technology has been used to manage, administer and inform passengers of traffic conditions in selected areas via loudspeakers and LED panels. Passengers also benefit from a bus locator application and an online ticketing system.
The Ha Noi Traffic Ticket application, which uses dynamic QR codes, is being tested for public passenger use throughout the transportation system.
The city is also piloting cashless vehicle parking, aiming to create transparency in fee collection and reduce congestion in the city center.
The Ha Noi Agro-Forestry-Fisheries and Food Traceability System (check.hanoi.gov.vn) has been set up in the agricultural sector, and mobile devices can now use QR codes to trace the origin of One Commune One Product (OCOP) products. These measures enhance the safety and reliability of Ha Noi's agriculture, forestry, fishery, and food products. In addition, efforts are underway to establish a common database for the agro-industry.
In the financial sector, Ha Noi has developed comprehensive software to monitor the execution of investment projects funded by the state budget.
The city has deployed electronic health records that manage medical examinations and treatment, linking 661 medical facilities and Viet Nam's social security system.
Digital transformation in sectors such as tourism, culture, sports, natural resources, environment, planning, architecture and construction has also made significant progress.
Illustration photo
Challenges lie ahead
Experts emphasize that digital transformation is a new and complex field, and despite the positive results, it poses significant challenges for Ha Noi. The city's vast territory and large population make it difficult to build a smart city.
According to Ha Minh Hai, Vice Chairman of the Ha Noi People's Committee, despite great efforts, there are still some obstacles in the way of digital transformation, such as insufficient human resources in information technology (IT).
"Communes have no regulations on specialized personnel for the field, while the workload is increasing and the requirements are getting higher. Ha Noi is strengthening its resolve to accelerate digital transformation with many solutions," Hai said.
The local authorities also asked the sectors to urgently promote the training and improvement of knowledge and skills of IT staff specializing in IT and digital transformation in the units./.
"Moreover, the municipal People's Committee is building a mechanism to attract talent to the city's government departments, especially in the fields of information technology and digital transformation," the Vice Chairman said./.
