Appraisal council for administration reform established

The Council consists of 10 members, led by the Vice Chairman of the Ha Noi People's Committee, Ha Minh Hai, and the Director of the Department of Home Affairs as his deputy.

The Council is responsible for reviewing reports on self-assessments and scoring the 2024 administrative reform performance of city departments, equivalent agencies, and district-level People's Committees. 

The body is in charge of verifying the self-assessment scores of these entities and determine the final scores based on specific criteria and components for each department, district, and town.

The Council will also review and approve the results of a public opinion survey that helps grade the 2024 Administrative Reform Index for city departments, districts, and towns.

 The final results will be submitted to the People's Committee for approval and public announcement.

The Council will act collectively, and decisions will be considered valid if approved by more than 50 percent of its members, either present or by written consent.

Following last week's meeting between Prime Minister Pham Minh Chinh and the city's leaders, the Government Office issued a directive urging the city to intensify efforts in addressing institutional, procedural, and policy challenges. It also emphasized improving bureaucratic efficiency and accelerating digital transformation to better support businesses and residents, with the goal of ranking among the top 5 to 10 regions in administrative reform.

The city's Public Administration Reform (PAR) Index ranked in the top 10 for 2021, 2022, and 2023.

Notably, in 2022 and 2023, the city placed 3rd out of 63 provinces and subnational cities, moving up 7 spots from its 2021 ranking.

Ha Noi's Satisfaction Index of Public Administrative Services (SIPAS) has consistently remained above 80 percent for the past five years. In 2023, it rose 9 positions compared to 2022, placing the city among those with the highest satisfaction ratings. Provincial Competitiveness Index (PCI) for 2023 reached 67.15 points, ranking 28th out of 63 provinces and cities, an improvement of 0.41 points.

Earlier, on August 2, the Ha Noi People's Committee issued a plan to determine the priorities for the 2024 Administrative Reform Index for its agencies and localities.

Plan No.227 specifies survey methods for each target group, primarily through online surveys, with direct methods used as necessary. It integrates various measurements, research, and analysis results regarding the 2024 Satisfaction Index of individuals and organizations concerning services provided by the departments and districts. The survey will run until the end of 2024./.