The capital city builds smart tourism system in 2019


VGP - The Ha Noi Department of Tourism is building a smart tourism system as part of Ha Noi’s smart city project, aiming to offer smart solutions on information technology platforms to facilitate visitors, businesses and competent agencies.

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It will comprise a shared database linking with the city’s tourism portal, a digital map using the geographic information system (GIS) and a public Wi-Fi service system.

The smart tourism system is expected to increase efficiency in tourism management and improve tourism activities, along with tourism promotion programs and feedback collection. 

The capital city will also enable firms to seek business opportunities and create a tourism service chain. 

Meanwhile, tourists can search for information on Ha Noi through tourism portals and forums, make online bookings and receive notifications on the city’s cultural and tourism events.

In addition, the Ha Noi Department of Tourism has upgraded its tourism website in Vietnamese and English to interact with management agencies and help travel enterprises connect with local people and foreign visitors.

In 2019, the department will continue building the system and hopes to launch its basic functions.

Last year, the capital city has been promoted in several rankings. Ha Noi has been ranked 12th among the world’s 25 best destinations in 2018 and has been nominated for the 2018 leading city destinations in the world by the 2018 World Travel Awards.

An estimated 5.74 million foreigners arrived in Ha Noi in 2018, marking a rise of 16% from 2017. In addition, tourism is estimated to earn for Ha Noi more than VND75.8 trillion (US$3.26 billion) throughout the year, an year on year increase of 11.7%.

By Vien Nhu